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Customer Testimonials

What Do Our Customers Say?

We have an intensely loyal customer base — here’s what they say in our Pet Wants franchise reviews

In the massive pet care industry, no segment of the market is growing faster than natural pet foods. Customers recognize the value of our fresh-made and home-delivered pet foods, and they keep coming back.


Because Pet Wants food is better for their pet, and they believe their pet deserves the best. Don’t take our word for it, though. Here’s what a few of the happy Pet Wants pet lovers have to say about their local Pet Wants Franchise.

“We tried a lot of different dog foods due to our dog’s allergies. After our dog started eating Pet Wants kibble, her coat has drastically improved and there are no more skin issues. Also, the fact that the food is delivered is amazing.”

— Jonathan F., Coral Gables, Florida

“This isn’t your typical pet store. These people care about what is given to our pets. I first visited Pet Wants a few months ago because I wanted something different for my dog. My dog is a Dachshund and they are known to gain weight and not be as active as most dogs. I went in and they immediately asked what foods I’m feeding my dog now, then they pulled out their binder to show me the ingredients that were in my dog’s current food. They recommended food for my dog based on her needs and they even mixed it together for me since I bought half of the less active food and half normal food. They were so kind and willing to help me with my concerns about my dog’s diet. My dog loves the food here!!”

— Angie R., Cincinnati, Ohio

“I have been looking for some healthy food options for my dog and came across this place. Chuck and Ewa are great and knowledgeable. My dog loves the food and it gets delivered to my house. I definitely recommend it.”

— Ingo W., Chicago, Illinois

“Melissa runs a great pet boutique shop here in Lexington! The store itself is very small but hosts a wide array of treats, toys and many other pet needs. What makes this place a go-to for myself (dog owner) is the high quality food Melissa provides at a reasonable cost.

What I normally do is get the chicken and brown rice dog food. My dogs have sensitive stomachs and Melissa’s food at Pet Wants is perfect for them.

I highly recommend this place and supporting small business has always been a priority for me.”

— Landon Drake V., Lexington, Kentucky

Well-informed, skilled owners and happy customers are two key components of our business. The third is the network of franchise experts that make up our management team. Learn more about them. Or become the latest Pet Wants owner today.